Afrocart ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online marketplace platform at afrocart-zw.com (the "Service").
This policy is compliant with the UK Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR). We are the data controller responsible for your personal data.
Company Name: Afrocart
Contact Email: contactus@afrocart-zw.com
Contact Phone: +44 7925 120 764
Address: Harare, Zimbabwe
We process your personal data under the following legal bases:
When you make a purchase, we share necessary information (name, contact details, delivery address) with the seller to fulfill your order. When you sell products, buyers can see your business name, location, and contact information.
We may disclose your information if required by law, court order, or to protect our rights, safety, or property.
If Afrocart is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Your personal data may be stored and processed in countries outside the UK and EEA, including Zimbabwe where our business operations are based. When we transfer data internationally, we ensure appropriate safeguards are in place, such as:
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specifically:
Under UK GDPR, you have the following rights:
Request a copy of the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data (subject to legal obligations)
Request that we limit how we use your data
Request a copy of your data in a machine-readable format
Object to processing based on legitimate interests or for marketing purposes
We do not use automated decision-making or profiling that significantly affects you
To exercise any of these rights, please contact us at contactus@afrocart-zw.com. We will respond to your request within one month.
We implement appropriate technical and organizational measures to protect your personal data, including:
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Our Service is not intended for children under 18 years of age. We do not knowingly collect personal data from children under 18. If you believe we have collected data from a child, please contact us immediately.
With your consent, we may send you marketing emails about products, offers, and updates. You can opt out at any time by:
Note: You will still receive transactional emails (order confirmations, delivery updates, account notifications) as these are essential to the service.
We use cookies and similar technologies to improve your experience, analyze usage, and personalize content. For detailed information, please see our Cookie Policy.
Our Service may contain links to third-party websites (e.g., social media, payment processors). We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.
If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: ico.org.uk
Helpline: 0303 123 1113
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: contactus@afrocart-zw.com
Phone: +44 7925 120 764
Address: Harare, Zimbabwe
