Terms And Conditions

import { Card, CardContent } from "@/components/ui/card";

import { motion } from "framer-motion";

import { FileText, AlertCircle } from "lucide-react";

 

export default function TermsOfService() {

  return (

   

 

     

 

       

 

         

            initial={{ opacity: 0, y: 20 }}

            animate={{ opacity: 1, y: 0 }}

            className="text-center"

          >

           

           

Terms of Service

 

           

 

              Last Updated: {new Date().toLocaleDateString('en-GB', { day: 'numeric', month: 'long', year: 'numeric' })}

           

 

         

       

 

     

 

 

     

 

       

         

           

 

             

1. Acceptance of Terms

 

             

 

                Welcome to Afrocart. By accessing or using our website at afrocart-zw.com (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.

             

 

             

 

                These Terms constitute a legally binding agreement between you and Afrocart. We may update these Terms from time to time, and continued use of the Service after changes constitutes acceptance of the updated Terms.

             

 

 

             

2. Description of Service

 

             

 

                Afrocart is an online marketplace platform that connects buyers and sellers in Zimbabwe. We provide:

             

 

             

 

               

 

               

 

               

 

               

 

               

 

             

  • A platform for sellers to list and sell products
  • A marketplace for buyers to discover and purchase products
  • Payment processing services through third-party providers
  • Communication tools between buyers and sellers
  • Order management and tracking systems

 

             

 

                Important: Afrocart acts as an intermediary platform. We are not a party to the actual transactions between buyers and sellers. Sellers are responsible for their products, and buyers are responsible for their purchases.

             

 

 

             

3. Eligibility

 

             

 

                You must be at least 18 years old to use the Service. By using the Service, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms.

             

 

 

             

4. User Accounts

 

             

             

4.1 Registration

 

             

 

                To access certain features (such as making purchases or selling products), you must create an account. You agree to:

             

 

             

 

               

 

               

 

               

 

               

 

               

 

             

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Keep your login credentials secure and confidential
  • Notify us immediately of any unauthorized access
  • Accept responsibility for all activities under your account

 

 

             

4.2 Account Termination

 

             

 

                We reserve the right to suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or for any other reason at our sole discretion.

             

 

 

             

5. For Buyers

 

             

             

5.1 Product Listings

 

             

 

                Product descriptions, prices, and availability are provided by individual sellers. While we encourage accurate listings, Afrocart does not guarantee the accuracy, completeness, or quality of product information.

             

 

 

             

5.2 Purchasing

 

             

 

               

 

               

 

               

 

               

 

               

 

             

  • All purchases are subject to product availability
  • Prices are set by individual sellers and may vary
  • Shipping costs and delivery times are determined by sellers
  • You are responsible for providing accurate delivery information
  • Orders are binding once payment is confirmed

 

 

             

5.3 Payments

 

             

 

                Payments are processed securely through our payment provider, Stripe. By making a purchase, you agree to Stripe's terms and conditions. Afrocart does not store your full payment card details.

             

 

 

             

5.4 Order Acceptance

 

             

 

                Sellers have 3 working days to accept your order. If a seller does not accept your order within 5 working days, your payment will be automatically refunded.

             

 

 

             

5.5 Returns and Refunds

 

             

 

                Return policies are set by individual sellers (typically 30 days). To request a return or refund, contact the seller directly. Disputes should be resolved between buyers and sellers. Afrocart may assist in resolving disputes but is not obligated to do so.

             

 

 

             

6. For Sellers

 

             

             

6.1 Seller Obligations

 

             

As a seller, you agree to:

 

             

 

               

 

               

 

               

 

               

 

               

 

               

 

               

 

             

  • Provide accurate product descriptions, prices, and images
  • Maintain adequate stock levels for listed products
  • Accept or decline orders within 3 working days
  • Fulfill orders promptly and as described
  • Provide excellent customer service
  • Handle returns and refunds according to your stated policy
  • Comply with all applicable laws and regulations

 

 

             

6.2 Prohibited Items

 

             

Sellers may not list:

 

             

 

               

 

               

 

               

 

               

 

               

 

               

 

             

  • Illegal, stolen, or counterfeit items
  • Items that violate intellectual property rights
  • Dangerous or hazardous materials
  • Weapons, drugs, or controlled substances
  • Adult content or services
  • Any items prohibited by Zimbabwean or UK law

 

 

             

6.3 Fees and Payments

 

             

 

                Afrocart charges a commission on completed sales:

             

 

             

 

               

 

               

 

               

 

               

 

               

 

             

  • First 12 months: 0% commission (free for new sellers)
  • After 12 months: 15% commission on each sale
  • Payment processing fees (charged by Stripe) apply to all transactions
  • Earnings become available for withdrawal 24 hours after delivery confirmation
  • Minimum withdrawal amount may apply

 

 

             

6.4 Seller Ratings and Reviews

 

             

 

                Buyers may leave reviews and ratings for your products and service. These reviews are public and help build trust in the marketplace. You may not manipulate reviews or ratings.

             

 

 

             

7. Intellectual Property

 

             

             

7.1 Afrocart's IP

 

             

 

                All content on the Service, including text, graphics, logos, images, and software, is the property of Afrocart or its licensors and is protected by copyright, trademark, and other intellectual property laws.

             

 

 

             

7.2 Your Content

 

             

 

                By uploading content (product listings, reviews, images), you grant Afrocart a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and distribute your content on the Service. You retain ownership of your content.

             

 

             

 

                You represent and warrant that you have all necessary rights to the content you upload and that it does not infringe on any third-party rights.

             

 

 

             

8. Prohibited Conduct

 

             

You agree not to:

 

             

 

               

 

               

 

               

 

               

 

               

 

               

 

               

 

               

 

               

 

               

 

             

  • Use the Service for any illegal purpose
  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Post false, misleading, or fraudulent content
  • Engage in price manipulation or unfair business practices
  • Harass, threaten, or abuse other users
  • Attempt to gain unauthorized access to the Service
  • Interfere with the operation of the Service
  • Use automated systems (bots, scrapers) without permission
  • Circumvent security measures or payment systems

 

 

             

9. Disclaimers and Limitations of Liability

 

             

             

 

               

 

                 

                 

 

                   

IMPORTANT LEGAL NOTICE

 

                   

 

                      THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. AFROCART DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

                   

 

                 

 

               

 

             

 

 

             

 

                Afrocart is a marketplace platform. We do not:

             

 

             

 

               

 

               

 

               

 

               

 

               

 

             

  • Guarantee the quality, safety, or legality of products listed
  • Guarantee the accuracy of product descriptions or seller information
  • Guarantee that sellers will fulfill orders
  • Guarantee dispute resolution outcomes
  • Assume responsibility for transactions between buyers and sellers

 

 

             

 

                TO THE MAXIMUM EXTENT PERMITTED BY LAW, AFROCART SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, DATA LOSS, OR BUSINESS INTERRUPTION, ARISING OUT OF YOUR USE OF THE SERVICE.

             

 

 

             

 

                OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO AFROCART IN THE PAST 12 MONTHS, OR £100, WHICHEVER IS GREATER.

             

 

 

             

10. Indemnification

 

             

 

                You agree to indemnify, defend, and hold harmless Afrocart, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of:

             

 

             

 

               

 

               

 

               

 

               

 

               

 

             

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Your products, listings, or content
  • Disputes with other users

 

 

             

11. Dispute Resolution

 

             

             

11.1 Disputes Between Users

 

             

 

                Disputes between buyers and sellers should be resolved directly. Afrocart may provide tools to assist but is not obligated to mediate or resolve disputes.

             

 

 

             

11.2 Disputes with Afrocart

 

             

 

                If you have a dispute with Afrocart, please contact us first at contactus@afrocart-zw.com to attempt an informal resolution.

             

 

 

             

11.3 Governing Law

 

             

 

                These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

             

 

 

             

12. Termination

 

             

 

                We may suspend or terminate your access to the Service at any time, with or without cause, with or without notice. Upon termination:

             

 

             

 

               

 

               

 

               

 

             

  • Your right to use the Service immediately ceases
  • You remain liable for any outstanding obligations
  • Sections of these Terms that by their nature should survive (e.g., disclaimers, indemnification) will continue to apply

 

 

             

13. Changes to Terms

 

             

 

                We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last Updated" date. Continued use of the Service after changes constitutes acceptance of the updated Terms.

             

 

 

             

14. Severability

 

             

 

                If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

             

 

 

             

15. Entire Agreement

 

             

 

                These Terms, along with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Afrocart regarding the Service.

             

 

 

             

16. Contact Us

 

             

 

                If you have any questions about these Terms, please contact us:

             

 

             

 

               

 

                  Email: contactus@afrocart-zw.com

                  Phone: +44 7925 120 764

                  Address: Harare, Zimbabwe

               

 

             

 

           

 

         

       

     

 

   

 

  );

}